Saddleback is happy to be offer our customers a Rewards Program. We rolled it out in August of 2017, so there is a chance that you may already be signed up. The royalty program is pretty simple. When you make a purchase at Saddleback you are given the option to enroll in the program. All you have to do is enter your email address at the point of sale when completing your purchase. If you use a credit card, your rewards program will be linked to that credit card. That way in the future whenever you use the same credit card you will automatically accumulate new rewards points and be given the redeem the rewards when you've accumulated enough points. It's pretty simple and it's our way of saying, Thank You!
Saddleback BBQ Rewards Program FAQ's
Confirm Credit Cards Email
When you sign up for the rewards program, you must enter an email address at the point of sale. The system will automatically send you an email to confirm your credit card. --- All you need to do is click the link in the email and it will link your credit card to their rewards program.
Any future time that you swipe that credit card, your rewards will be applied to your account automatically. If you don't confirm your credit card, you will continue to earn points, but you won't be able to redeem your rewards. If you're not able to redeem your points, it is probably because you haven't confirmed your credit card.
Mondays are TRIPLE REWARDS Points Monday's!
When you place an order on Monday's you will receive TRIPLE the normal rewards amount. That means that for every dollar you spend, you'll receive 3 points instead of 1! What does that mean? Basically that means that you will be getting 15% back for all of your orders placed on Mondays! That's a pretty sweet deal if we do say so ourself.
When you sign up for the Rewards Program you will receive a Welcome Email. The text of the welcome email is below:
"As a member of Saddleback BBQ Rewards, you will earn a point for every $1 you spend at Saddleback. When you reach 50 points, you can redeem those points for a discount on your future order. It's our little way of saying, Thank You!*
Points have no cash value and are not redeemable for cash. Point accumulation and the point value is subject to change with or without notice at any time. Online Orders & Catering Orders are exempt from the rewards program at this time."
In the welcome email, you will also have a link to your rewards card. You can print off the card and use it to access your rewards account. You can also use the link to check on previous orders & view their rewards.
Online Signup Form
Accumulation & Rewards Points
Customers that are members of the rewards program earn 1 point for every $1 spent. Unfortunately, online orders do not qualify for Rewards Points at this time. We hope that our Point of Sale company will make that possible in the future. You are eligible to redeem your rewards points for free food after you earn 50 points. The rewards program does not apply to alcohol or catering purchases.*
Check Your Saddleback BBQ Rewards Balance Here:
To check your rewards balance use the following links and then enter the email address associated with the rewards program.
If you have any questions just let us know by emailing firstname.lastname@example.org
When you receive your welcome email to the Saddleback BBQ Rewards Program, you will have the option to sign up for our Birthday Rewards program. If you sign up for the Birthday Rewards Program, you will receive a cash amount to use towards your birthday if you come and dine in our restaurant within 4 days of your birthday!
"When you sign up for our birthday rewards, we will place one $10 discount on your card. If you come in within 4 days of your birthday, we will automatically apply it to your check."* (As of 10/21/2019*)
Saddleback BBQ Carnivore Club Birthday Rewards from Toast do NOT work for online orders. They are only for orders placed inside the restaurant. This is a bug in the system we hope gets fixed soon.
*The terms of this program are subject to change at anytime with or without notice. There is no cash value for rewards.