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Posted on Wednesday, February 1, 2017 - 10:05pm

Net Promoter Score, or NPS, is a management tool that can be used to gauge the loyalty or likelihood that a customer will recommend you to a friend.  It is used by most of the Fortune 500 companies.  NPS is a simple loyalty metric that was introduced in a 2003 Harvard Business Review article.  

Posted on Friday, December 16, 2016 - 11:03pm
Posted on Wednesday, December 7, 2016 - 8:41pm
Posted on Monday, November 21, 2016 - 11:43pm
Posted on Monday, November 14, 2016 - 4:27pm
Posted on Monday, November 7, 2016 - 5:14pm
Posted on Wednesday, November 2, 2016 - 2:29pm
Posted on Friday, October 28, 2016 - 12:05am

Since we started our blog we have been talking about quality blue smoke and how that’s the best seasoning that you can use on BBQ. In addition to that we need to also talk about rubs and their role in BBQ. What constitutes a rub and why is it so important?

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